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Thread: support

  1. #21
    Just to clear thinks up. Here is the File i sent from the 10th. the other file is from yesterday.
    Support Pic 2 Pic tool.jpg Support Pic 1 Pic tool.jpg

  2. #22
    Senior Tuner CCS86's Avatar
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    Quote Originally Posted by Joey351sc View Post
    So let me get this straight. you have access to my email? You have seen that they wasn't sent? NO? OK then its none of your business. So please stay out of my business. I said please.


    lol

    You are posting on a public forum. Why would you expect privacy?

  3. #23
    Advanced Tuner
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    Quote Originally Posted by Joey351sc View Post
    Just to clear thinks up. Here is the File i sent from the 10th. the other file is from yesterday.
    Support Pic 2 Pic tool.jpg Support Pic 1 Pic tool.jpg
    Based on the info you have provided: I have highlighted the issue in the below photo. You were sending the files to yourself on the 10th, it appears..... Don't take offense but you can't be mad at anyone here except for yourself on this one.

    Joey.JPG
    Knock Retard is the reduction or prevention of knock by lowering ignition timing:

    (+) Adding Knock Retard = Reducing Timing. PCM is seeing knock.
    (--) Lowering Knock Retard = Increasing Timing. PCM isn't seeing knock.
    __________________________________________________ ________

    2014 Mustang GT Premium. VMP Gen2R Supercharged with an FTI 3000rpm Converter. JLT, BMR, Steeda, Viking, etc.
    Don't fix it if it ain't broken | Maximum effort gets maximum results

  4. #24
    Quote Originally Posted by blackbolt22 View Post
    Based on the info you have provided: I have highlighted the issue in the below photo. You were sending the files to yourself on the 10th, it appears..... Don't take offense but you can't be mad at anyone here except for yourself on this one.

    Joey.JPG
    great caught Blackbolt22. I sent the one from the 22th that i was told i didn't.

  5. #25
    Quote Originally Posted by CCS86 View Post
    lol

    You are posting on a public forum. Why would you expect privacy?
    Well i don't give a damn about your comment. I didn't ask for your opinion. I didn't expect privacy. I did expect professionalism. I guess your not to professional.
    Last edited by Joey351sc; 04-23-2019 at 06:11 PM.

  6. #26
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    Yeah I think you creating a new ticket probably added to the confusion lol - but I do understand why , you were probably just trying to start fresh since the initial one was having issues.

    HPT is good software and good people who usually respond fairly quickly. This was just a series of unfortunate events
    Knock Retard is the reduction or prevention of knock by lowering ignition timing:

    (+) Adding Knock Retard = Reducing Timing. PCM is seeing knock.
    (--) Lowering Knock Retard = Increasing Timing. PCM isn't seeing knock.
    __________________________________________________ ________

    2014 Mustang GT Premium. VMP Gen2R Supercharged with an FTI 3000rpm Converter. JLT, BMR, Steeda, Viking, etc.
    Don't fix it if it ain't broken | Maximum effort gets maximum results

  7. #27
    Quote Originally Posted by blackbolt22 View Post
    Yeah I think you creating a new ticket probably added to the confusion lol - but I do understand why , you were probably just trying to start fresh since the initial one was having issues.

    HPT is good software and good people who usually respond fairly quickly. This was just a series of unfortunate events

    Amen to that.They are very helpful. Yes Eric had me start a new ticket. I had to change from yahoo. I was having issues loadinf files,pics, and all kinds of stuff. Thanks you for your help blackbolt22.