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Thread: another user owns interface

  1. #1
    Tuner in Training
    Join Date
    May 2019
    Posts
    46

    another user owns interface

    how to solve this issue about my new mpvi2 device i need to add the mpvi2 in my device on my hp tuner account to buy some credits but when i enter the serial number/verification code but it says another user owns the interface.
    how to solve this issue?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,247
    You will need to open a support ticket here to get this resolved https://support.hptuners.com/index.php?/Tickets/Submit
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"