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Thread: How long does tech support take

  1. #1
    Tuner in Training
    Join Date
    Apr 2011
    Posts
    13

    How long does tech support take

    Have a car I need to get running have the controller locked issue after it made me due a update

  2. #2
    Tuner in Training
    Join Date
    May 2019
    Posts
    32
    They answered my questions pretty quick during normal business hours

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,247
    during the typical work week M-F should take less than 24hrs to receive a response to you ticket.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    Tuner in Training
    Join Date
    Apr 2011
    Posts
    13
    thanks hopefully hear from the soon still can't get this to connect to the car, tried 2 others and was able to scan & pull tune with no issue