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Thread: What a joke support! Need to license a car thats already been licensed!!

  1. #1
    Tuner in Training
    Join Date
    Sep 2018
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    36

    What a joke support! Need to license a car thats already been licensed!!

    I just talked to support about why a car ive been tuning for over a year now all of a sudden needs to license it....again, why do I need to do that when its been licensed? I bought 2 extra credits to tune a friends truck and after that now I'm unable to write and tune my own car and all they said was "honestly not sure" why. what a F'in joke. Couldn't even tell me how to prevent this from happening again. maybe I can get some better answers here.

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    26,308
    As I had stated in your ticket it appears your interface lost one of your licenses but gave you the 2 credits for said license so you didn't lose anything, relicense & tune away.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"