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Thread: Cannot login to My Account

  1. #1
    Advanced Tuner Rockrz's Avatar
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    Cannot login to My Account

    When I bought HP Tuners Software, I saved the login and it's always worked.

    I just put in my account number and password and I can login to my account.

    Now it says my login info is not recognized, so does this mean I have to pay another $500 some odd dollars to buy HP Tuners all over again???

    Any ideas on what to do would be appreciated

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    No, last year we updated our website, simply register on the new website and you'll be back in business.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Advanced Tuner Rockrz's Avatar
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    And, it's based on my original serial number?

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Correct
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Potential Tuner
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    May 2019
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    I am having this same issue. It does not recognize my name. I reregistered and it says device is owned by someone else.