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Thread: Another User owns the interface.

  1. #1
    Tuner in Training GeorgeGG's Avatar
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    Another User owns the interface.

    Hello

    i have purchased MPVI2 device that was preowned
    what is needed to register this device in my control panel on web site?


    thanks

  2. #2
    HP Tuners Support
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    you can either have the previous owner delete it from their devices page or you can open a support ticket and we can assist you in the process.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    HP Tuners Support
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    Quote Originally Posted by scottsmith101 View Post
    you can either have the previous owner delete it from their devices page or you can open a support ticket and we can assist you in the process.

    didn't get it ..
    Didn't get what?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    Potential Tuner
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    I bought my MPV13 from Lethal Performance and I?m trying to add the device and it keeps saying another user owns the interface. I cut the stickers on the box so it was an unopened box. Just curious if there was something I maybe did wrong to cause it to say this, I?m in the process of waiting for Lund to send me a Tune and I was just trying to finish registering the device and all that kind of stuff

  5. #5
    HP Tuners Support
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    Quote Originally Posted by Nurv99 View Post
    I bought my MPV13 from Lethal Performance and I?m trying to add the device and it keeps saying another user owns the interface. I cut the stickers on the box so it was an unopened box. Just curious if there was something I maybe did wrong to cause it to say this, I?m in the process of waiting for Lund to send me a Tune and I was just trying to finish registering the device and all that kind of stuff
    Unlikely anything you did wrong. Please open a support ticket and we'll get you sorted asap!
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  6. #6
    Potential Tuner
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    I am also getting this message, and I am the original owner and user of my MPVI 3 ... Support Ticket Submitted...