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Thread: Missing license

  1. #1

    Missing license

    So i used 2 credits on a Jeep SRT8. License the correct file for the vehicle. But when i try to write it stil says vehicle unlicensed. I look at the info log of my tool and the VIN no is present. I was forced to purchase another 2 credits to finish the vehicle. Now i used 4 credits on a 2 credit vehicle....
    I have contacted support but in true HP Tuners support fashion... I have received no feedback or solution.... No matter how good this tool is the support is just pathetic...

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    What is your ticket number?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Quote Originally Posted by Bill@HPTuners View Post
    What is your ticket number?
    Thank you Bill I received an email... But if u check the Vin was licensed but why is the OS wrong.. How is this possible