I have a Dodge Challenger and so does my father. We recently changed his source of tuner and since he is not very computer savvy, and just purchased a new computer today, I advised the tuner I would load the tunes etc using my computer to make the tuning and datalogging process smoother.
So I have a mpvi2, father has a mpvi pro. I added his application key etc, tuned his car multiple times using my computer to load the tuners files.
Purchased a new computer for him today, I believe I downloaded the drivers correct, a folder loaded to his desktop. I then loaded VCM Editor and Scanner, both icons on the desktop. I give the computer to him tonight with his latest tune saved to his desktop, he calls me says his interface isn't connected and it wont find it.
I log into my hptuner account, delete all his information from mpvi section thinking he can inherit it back. I attempt to resync his interface but again it still will not find it, multiple attempts. I go to load his tune, it says licensing not permitted or something along those lines. So I go through the site, purchase two more credits, new application key entered, go to resync and or attempt to write the tune, still no licensing.
Any help would be greatly appreciated.