I took out and reinstalled the scanner. When I try to shut off cylinders it doesn't show every cylinder's on/off buttons. I deleted the program and installed it again with the same issue. It is an older laptop, but everything else loads and runs just fine? If it worked on a chromebook I could try that, but it doesn't yet.
I don't know what to show you either, I will take a picture of it on my phone and put it in here when I get back.