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Thread: MPVI2 won't sync license with HP Tuners Server

  1. #1
    Potential Tuner
    Join Date
    Apr 2020
    Posts
    1

    MPVI2 won't sync license with HP Tuners Server

    I'm a new user, first time licensing a vehicle. Everything seems to work with the Editor (I can save tune changes and write to the vehicle), except I cannot get the 'used' credits to sync with server. I purchased 2 additional credits last night to see if they would sync. At first I had trouble, but eventually they did. But the license I have for this vehicle will still not sync. Any ideas? I did also open a ticket with the help desk last night.

    Thanks in advance.

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,247
    licenses don't sync, its only the credits.

    If you are having a licensing issue please open a support ticket and we will assist you directly.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"