On 9/15 I tried scanning my tune to my car, it didn't work and just kept saying "unlicensed vehicle". I located the issue last night (using friends laptop he mistakenly sent me a sample file for my car instead of the actual one from my car). My tuner sent me the correct tune today and I went to scan it and my 2 credits are gone. I need to get this done today and I haven't received a response to my ticket. I just need to know if there's any way to get those 2 credits back (Considering they didn't even actually get used) or if I have to purchase 2 more??