I purchased the VCM suite with 3 licenses and the usb to OBII in 2013 and used one license to tune my 06 GTO. I went on a vacation and now the website is changed and I can't access my account. My credentials work on the forum but not my account to access my software application key. I have submitted a ticket and was asked to provide a picture of my unit serial and have not heard back since. Please help