I've had HP Tuners for years, LS V8 tuning, V6's etc. Had too many children, had to sell my cammed v8 beast and buy a Kluger (7 seater).
Great engine (3.5 V6 - 218KW, 350NM - 2GR-FKS, 8 Speed Gearbox)..... Decided nup I wanna have a crack at tuning it as it's pretty rich on full throttle and uses a bit of fuel if you drive it hardish week to week, I waited a while for HP Tuners .... but they weren't interested in supporting it, I can understand not many family 7 seaters get tuned.
So I went and bought some software from another company that do support it..... *eek*. There was no demo, no trial, no ability to see how it worked or anything before paying for it and it was pretty expensive as well. Coming from a HP Tuners world with VCM Suite and Scanner..... I was a little shocked when I got it, it needs work.
Hopefully HP Tuners will one day support my engine as well.