I am new to HP Tuners and am trying to simply datalog with an MPVI2. I purchased the unit with 4 credits as noted by HP Tuners. Followed the 3 steps in getting started. Registered the device, resynced the device and created the account. Everything seemed to work and I was able to read the vehicle information and download the existing tune. I can open the tune and it also says Im connected to the vehicle but when I try to add channels I get an error code.
Before you can add a channel you must first:
connect to a vehicle or define a custom offline profile
It says Im connected and shows the Vehicle Profile name when you click on the option but nothing is listed within the profile. All I want to do at this point is log some data in order to have my tune adjusted. There is nothing on the site to help with this. I searched everywhere. I submitted a ticket over the weekend but haven't received any reply or assistance from HP Tuners. Can anyone help? Is there a support call in number?
This is a GenV L83 swap in a 79 C10 that is running but needs some adjustments. I had the harness reworked and ECM programmed by SwapTime. Everything is good and worked great but needs some adjustments for tire size and 1st gear fuel cut at full throttle. I reached out to SwapTime a half a dozen times but havent received any response so I was going to data log and research on my own but I cant even datalog at this point. any assistance would be greatly appreciated. I searched for 3 days before posting this.
1979 C10
2017 GEN V L83 Swap w/ 6L80E