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Thread: License activation error, sent email no respond!

  1. #1
    Potential Tuner
    Join Date
    Jan 2021
    Posts
    1

    License activation error, sent email no respond!

    I would need to activate the software on a new laptop, but get an error message -1020. I have sent email to '[email protected]' and also tried contacting through the contact formula, but no response. Is there anybody here in the forum that could help from HP staff?

    I have the original key, i also have only one computer licensed with this key so i should be able to activate the new laptop wo problem. I originally purchased the ultimate in the orignal racerender 2, but later paid the upgrade fee to racerender 3.

  2. #2
    HPT Employee Weston@HPTuners's Avatar
    Join Date
    Jul 2014
    Location
    39.735034, -103.894459
    Posts
    868
    You should have a reply in your inbox from me from earlier today. Please let me know if it didn't make it through.