My MPVI2 is 3 years old and banged up. I ordered a ribbon extension that was 3 way off Amazon. Didnt realize HP sold them, but trying to preserve and protect my interface. It only has 231 Credits, but many many times that plugged in and retunes and run over once. Worked Perfectly.
Plugged it into extension, tried to read my shop truck, next thing I have no power and blank. Eventually I found out I could hold BT button and plug it into another laptop and it would read and sync the interface. Never would work on the laptop I was using day of.
Programmed 1. Rewrote several, went to write and said I OWNED 231 credits then and it went nuts and cant read.
HP is asking for dat. files and log before sending in and though I have a Return number, wont acknowledge my emails that I cant recover the file from vehicle that caused it to brick.
Question is: Is this something I can resolve from any of your experiences? I realize they think I am from China and must have tried to clone it or something is the only thing I can figure. I wished I had time to do that but with tunes sitting in the door, do you guys have 2 interfaces in case 1 was out of service?????? I just assumed it fried my laptop.
Thanks in advance