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Thread: Cant write vehicle HPT was purchased for

  1. 05-08-2021 #1
    putergod
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    Exclamation Cant write vehicle HPT was purchased for

    I just bought HP Tuners and it came in today. My tuner sent me my file via email. I used the only two credits I bought with the tool on my vehicle this evening. I went to write my tune, and I am getting "unlicensed vehicle".
    2013 Grand Cherokee 5.7. VVT and MDS turned off.

    Vehicle was dyno tuned using HP Tuners, so the file is an HP tuners file.
    I bought my own MPVI2 and 2 credits to be able to tune this vehicle whenever I wanted.
    I plugged the tool into my vehicle, told it to use the two credits, and it's telling me unlicensed vehicle.
    I did not plug it into an other vehicle
    I am not trying to skate on my tuners credits for the vehicle, I bought my own.

    So what gives? I need this tuned NOW. I even paid for 2 day shipping so I could have this vehicle running this weekend.
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  2. 05-10-2021 #2
    putergod
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    Bump
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  3. 05-10-2021 #3
    fast69mopar
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    Quote Originally Posted by putergod View Post
    Bump
    Have you spoken with HPT yet? The only thing I can recommend it when you have the VCM Editor open, at the top click on HELP and then Resync Interface and see if that makes a difference for you.
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  4. 05-10-2021 #4
    putergod
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    I tried that to no avail. I've sent two support requests (one sat, and one about an hour ago) and have yet to hear back...
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  5. 05-11-2021 #5
    putergod
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    According to Pete at HPT support, the tune file was created on an older PCM code base than the current PCM, and that is what is causing the issue.

    What I need is HPT to fix the issue. The tune file has already been paid for when the vehicle was originally dyno tuned. Now I bought my own tool and my own credits, and it seems the tune file sucked those up too. So now that file has sucked up 4 credits, and I still can't tune my car.
    The credits I bought to tune my vehicle with should be released so I can flash this tune.
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  6. 05-13-2021 #6
    putergod
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    Support is getting me going...

    I have to pull the OEM file from the new PCM, and edit it, as my original tune is a different code base and won't flash to my current PCM.
    Last edited by putergod; 05-13-2021 at 03:46 PM.
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  7. 05-15-2021 #7
    putergod
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    SUCCESS!!

    Thanks to Corey for helping me out, I finally got her running again, and she's back to her glorious self!
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