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Thread: Get credit information failed error 2

  1. #1

    Get credit information failed error 2

    I?ve spoke with HP, they?ve been very helpful but they would like me to update to the newest version. I?m not sure if it?s possible to fix this issue and maintain my current version of HP? I found a post from a few years ago where they had an identical issue. Has anyone ran into this before, and if so how did you go about it? I?ve tried to attach a photo of my vcm log and link to the previous post but it doesn?t seem as if I?m able to.
    Last edited by One of them new guys; 05-17-2022 at 07:05 PM. Reason: Grammar corrections

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    typically this is either related to the USB cable or the MPVI hardware itself, I would suggest trying a new USB cable, if that doesn't fix it upgrading is the only solution on our end.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"