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Thread: Ordered but no new application key.

  1. #1
    Tuner in Training
    Join Date
    Aug 2013
    Posts
    16

    Thumbs down Ordered but no new application key.

    Needed more credits for a customer car waiting. Bought credits, got order confirmation on email, but I dont get the app key anymore.

    Last time I ordered credits I had to ask for app key, lost the customer waiting. This time I also asked via email and also contact from, no reply, no app key..

    Anyone else have to ask to get the product you bought?
    Customer is Impatient this time also

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,247
    Your app key is on your customer page under devices, no waiting necessary.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"