File won't open - Translating Tung: Unknown Source

[2000_SS]

Hey guys, I'm trying to help a guy determine why his transmission got toasted on the dyno and the file he sent me won't open. I don't know who tuned the car or what device the tune was read with. I've tried a search and the only thing i can come up with is that the file needs to be converted with the HP Tuners "Tuner Tools." As I understand it, however, that's for converting .bin files. The file I was sent is a .hpt file. When I try to open it, i get the "Unknown Source" error. I don't want to spend $100 on 50 tokens to try to convert a file that doesn't need converted. I was wondering if we can't open it because it was read with a RTD+ or maybe is a .bin file after all and I'm too stupid to figure that out, lol. I've attached the file that was sent to me along with a screenshot of the error.

Thanks

[Bill@HPTuners]

file is corrupt and unusable, only you and your customer know the origins.

[2000_SS]

file is corrupt and unusable, only you and your customer know the origins.

Ok thanks, Bill!

[b.rudy]

Well I just got the same thing except I AM the one who read, edited, and saved the file sooooo??? I go to open a previously saved file (even one saved on the same day) or try to select a "compare file" and I get the same error??
Please help here!

Thanks
Bryan

[STAGEUP]

Just got this message the other day. Funny thing is, I tried opening the same exact file on another one of my laptops, and it opened. Meh.

[Wynnded]

I just encountered this as well. I forwarded the email to another and redownloaded it. Opened normally when downloaded from the second email address.