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Thread: 2016 Q50 VR30DDTT Unsupported ecu?

  1. #1
    Potential Tuner
    Join Date
    Oct 2019
    Posts
    2

    2016 Q50 VR30DDTT Unsupported ecu?

    Anyone else run into this issue?
    Attempted a read on a 2106 Q50 the other day and after a few attempts I got it to read using the 331 method. When saving the file I got the Checksum error and the no definition error when trying to open the read file. Sent a request to support as directed and the reply was they are unable to support this particular application.

    Support ticket #56486
    Vehicle/VCM info
    Beta 4.11 Editor
    Controller SH_7253_331
    OS 5CW4A

    Is this something that can be worked around by changing OS/software or did I get an oddball ecu?

    Thought maybe I did the read wrong but again I?m unsure what exactly is making this an unsupported application

    Open to any and all suggestions

    Thanks!

  2. #2
    Quote Originally Posted by DrSubaru View Post
    Anyone else run into this issue?
    Attempted a read on a 2106 Q50 the other day and after a few attempts I got it to read using the 331 method. When saving the file I got the Checksum error and the no definition error when trying to open the read file. Sent a request to support as directed and the reply was they are unable to support this particular application.

    Support ticket #56486
    Vehicle/VCM info
    Beta 4.11 Editor
    Controller SH_7253_331
    OS 5CW4A

    Is this something that can be worked around by changing OS/software or did I get an oddball ecu?

    Thought maybe I did the read wrong but again I?m unsure what exactly is making this an unsupported application

    Open to any and all suggestions

    Thanks!
    Just means we don't have a definition for that file specifically yet, but since it's not a new definition it's a fairly quick process. If you haven't already just send in a support ticket and the turnaround time is pretty quick

  3. #3
    Potential Tuner
    Join Date
    Oct 2019
    Posts
    2
    Quote Originally Posted by evan.s@hptuners View Post
    Just means we don't have a definition for that file specifically yet, but since it's not a new definition it's a fairly quick process. If you haven't already just send in a support ticket and the turnaround time is pretty quick
    I assumed this was the case, i have submitted a ticket (Support Ticket #56486) and was told the application was unsupported. Could you check my ticket and get the file defined, as i know its a supported ECU

  4. #4
    can i see the file you have? i have a 2016 q50 RS400 and cant find any file to base my tune on