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Thread: MPVI3 wont write

  1. #1
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    MPVI3 wont write

    As the title says I cant write to a vehicle with the 3. i was able to license the vehicle but not write the program. I thought it might be the updated suite so i tried to write a program with the updated suite and an MPVI2 and it worked. So now im not 100% convinced that its the suite. Is it possible that the interface is faulty? Every time I go to write the program with the 3 it pops up "Interface Not Supported" any help would be appreciated.
    Thanks
    Blake

  2. #2
    HP Tuners Owner Keith@HPTuners's Avatar
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    What version of VCM Suite are you using?
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  3. #3
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    Quote Originally Posted by Keith@HPTuners View Post
    What version of VCM Suite are you using?
    im using 5.0.4

  4. #4
    HP Tuners Owner Keith@HPTuners's Avatar
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    Well, that's the correct software.

    Can you please submit a support ticket here: https://support.hptuners.com

    Please be sure to include a VCM Suite info log.

    After you submit a ticket, please post your ticket # here.

    Sorry for the inconvenience.
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  5. #5
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    Keith
    Ticket number is 66957
    the info log is

    10/1/2022 12:54:14 PM
    VCM Suite Product: VCM Editor 5.0.4

    Operating System: Windows 10 (build 19044)
    Microsoft .NET: 4.0.30319.42000, 4.7.1 or later
    CPU: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
    Available Memory: 2,376 MB

  6. #6
    HP Tuners Owner Keith@HPTuners's Avatar
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    Blake, I believe support will get back to you on Monday.

    I the mean time, you can try downloading the latest VCM Suite 5.1 beta and see if that resolves your issue.

    https://www.hptuners.com/downloads/
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  7. #7
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    What year/make/model vehicle are you attempting to flash?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  8. #8
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    2004 ford mustang. I have previously flashed an 02 mustang gt with the 2 and previous version of the suite and had no issues.

  9. #9
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    2004 mustang gt. i recently wrote a program for an 02 mustang gt with the old version of suite and an MPVI2. I have downloaded the Beta and going to retry but still dont get the Interface not supported part.

  10. #10
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    Quote Originally Posted by Blake1027 View Post
    2004 mustang gt. i recently wrote a program for an 02 mustang gt with the old version of suite and an MPVI2. I have downloaded the Beta and going to retry but still dont get the Interface not supported part.
    Unfortunately flashing EECV ecm's is disabled on the MPVI3, we are working to get it reenabled but no eta at this time. This is why you are receiving the error.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  11. #11
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    Then what can I do since I bought the credits for the mustang and now can?t use them. Also when I went and tried to write my avalanche it showed unlicensed vehicle and wouldn?t let me license the truck. I have credits on the interface. But it won?t let me license my truck with it

  12. #12
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    Quote Originally Posted by Blake1027 View Post
    Then what can I do since I bought the credits for the mustang and now can?t use them. Also when I went and tried to write my avalanche it showed unlicensed vehicle and wouldn?t let me license the truck. I have credits on the interface. But it won?t let me license my truck with it
    Replied to your ticket with the next steps.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"