Here is a funny issue. Whenever I try to open another 2020 eco mustang file to compare it to mine, the engine window goes blank. Tried multiple different tune files in several combonations. I can only read the trans or diagnostics or speedo. Has anyone else noticed this?
maybe by mistake you only have a tcm read file?
Have you considered posting the two files you are working with?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
2020 Mustang Eco.hpt
Open this file and the try to open it in the compare window(with or without any saved changes) I get a blank screen.
Make changes and then tray to go to the saved changes window and open the base as the compare file and the same thing happens.
Compare feature works fine if using the beta version of the software.
Any thoughts on this? Like I say, it works fine on the beta software but not the stable version.Originally Posted by Bill@HPTuners
Works fine for me.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
As I mentioned, the beta worked fine for me as well. It was the stable version that had the blank screen while using the compare feature with the 2020 Ecoboost file. I was looking for anyone else who had the issue with the stable version or if it was just me. Thank you for proving that the Beta version worked but you did not address the original question. Since the 5.0 release has also addressed the problem, this is now a dead issue. Have a nice day.
Your probably using an older version than the compare file was read with
EDIT I SEE YOU TOUCHED ON THE ISSUE, BUT MISSED WHAT HAPPENED
THE COMPARE FILE WAS READ WITH BETA, YOU WERE USING THE STABLE, UNFORTUNATELY YOU CANNOT READ A FILE FROM A NEWER VERSION THAN THE ONE YOUR USING
Last edited by mbray01; 09-21-2022 at 11:24 AM.
Michael Bray
Rusty Knuckle Garage
Slidell, Louisiana
20yr Master Tech.
Advanced Level Specialist
Custom Car Fabrication, Customization, High Performance.
GM World Class Technician
Shop Owner
That makes sense. I cant go back and verify whether or not that was the case but it could very well have been. Thanks
Tested with 5.0 as well, works fine.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Already stated that but hey it bares repeating I guess. Try this one though. Open the tune file in both the regular and compare file sections, and try to look at the comparison log. Mine will not open even when comparing a modified version to the stock file. The compare log does not appear. Thanx for your time.
Screenshot (33).png
I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Anyone else in the class run into this issue?
Yes I was able to recreate it, did you open a support ticket as I suggested?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Reply With Quote
