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Thread: Credits

  1. #1
    Potential Tuner
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    Jun 2022
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    Credits

    Hi can anyone help me with the credits that come with the HP tuner package the two that came with it did not work I had to purchase two more and now that I go to use it only having it for 60 days it says that I need to buy more credits I don't understand this and summit racing equipment told me that they run out and I have to purchase more every so often that does not make sense can anyone help

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Doesn't make any sense at all. Credits never expire.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
    Join Date
    Jun 2022
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    4
    Yes sir you are correct. I was not using the software correctly. Bill you told me to 'ask google'..You know what i asked Google and you know ,? I nor anyone else who has tried can not get an answer to the 2 credits thats owed to us. Or I should say since we are talking about me . I cant find that answer anywhere ......So do you have a solution? Hey i dont know about you sir. 150 dollars is still a lot of money........Anthony Kelley

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"