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Thread: Racerender suddenly doesn't recognize HEVC codec

  1. #21
    Potential Tuner
    Join Date
    May 2024
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    6
    Thank you Brendon.

    I did a system restore, followed your instructions and found the broken version.

    Sadly, I don't have the chops to install the working version.

    But it's good to know and saved me some time.

    Much appreciated!

  2. #22
    Potential Tuner
    Join Date
    May 2024
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    2
    Thanks Brendon. The older codec works.

  3. #23
    Potential Tuner
    Join Date
    Jun 2024
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    1
    Same issue as well...Can't RR make a patch for this? I'm running a hero10. Working fine for months then error.

  4. #24
    Potential Tuner
    Join Date
    Jan 2022
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    1
    Thank you so much for finding this!! I have been pulling my hair out for over a week now. None of my videos from my last track day would work.

  5. #25
    Potential Tuner
    Join Date
    Oct 2024
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    1
    Thanks, Brendon! That worked great for me.

    Windows 10 ->

    To uninstall existing HEVC regardless of version, open the PowerShell as admin and run this command:
    Code:
    Get-AppxPackage *HEVCVideoExtension* | Remove-AppxPackage
    Copy this older HEVC file to the root of your C:/ drive:
    https://archive.org/details/microsof...8bbwe_20231114


    Run this command to install it:
    Code:
    Add-AppxPackage -Path C:\Microsoft.HEVCVideoExtension_2.0.61931.0_neutral_~_8wekyb3d8bbwe.AppxBundle
    Reboot and you're good to go until MS updates you again.
    Then, rinse & repeat the commands above.

    I got updated and broken again within a couple of days.
    Just re-did the commands above and I'm working again now.

    Tried to upload the HEVC file here but it wouldn't go through.
    Archive.org was down the other day from a hack but they're back online now.
    Hope it stays that way.

  6. #26
    Potential Tuner
    Join Date
    Oct 2024
    Posts
    1
    Thanks Brendon, I was able to follow your instructions. I also turned off the auto update... but something else is updating the codec... perhaps windows update ? Either way I keep reinstalling the pkg file and that solves. But I am wondering if there is going to be an update perma fix to this. Has anyone crafted a ticket to the RR support team to bring this up? I doubt we are the only ppl having this issues. Win11 user.

  7. #27
    Tuner in Training
    Join Date
    Jul 2024
    Posts
    10
    Quote Originally Posted by dan_osms.io View Post
    ... Has anyone crafted a ticket to the RR support team to bring this up? I doubt we are the only ppl having this issues. Win11 user.
    Yeah, I opened a ticket some weeks ago but with no serious answer. Also regarding the newer models of GoPro.
    That's sad!