MED17.5 detect protocol failed

[Revoke]

Hi everyone! Faced a problem. I previously set up MED9, everything was fine. Now that I have bought a new car on the MED17, when I try to read ECM, I get the error "detect protocol failed." I haven't had a problem like this before. My car Skoda yeti 1.8TSI, it is indicated that my car must be supported by the program. But before buying loans, I decided to make sure that my adapter could read my car and clicked "Gather info" to see if my car would be determined. As a result, I get detect protocol failed. Can someone help? The car is in perfect condition, no additional devices are installed, ECM is factory.

[alwaysbrokemk5]

I would suggest reaching out to support with a ticket and they can help you.

[Oskarlb]

Have u tried the latest beta version? I have MED 17.5.21 and could only decetct my protocol by beta version.

[Fnetotuner]

unfortunately I'm using other tools to tune Audi and VW, there's no success using HPT and the support is horrible