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Thread: Updating Application Key

  1. #1
    Potential Tuner
    Join Date
    Sep 2007
    Posts
    1

    Updating Application Key

    I just got a new laptop and I want to start using HP Tuners on it instead of my old one. I entered my Application key but it show that I haven't used any creditsand wants me to use 2 more for the same vehicle I've already been tuning on. Then I noticed in my customer center that it shows I haven't used any credits in there either. On my old laptop it shows Ive licensed my one vehicle. I tired clicking on the Update Application key but nothing seems to happen. What do I need to do here get tuning on my new laptop? Thanks

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,266
    a. Customer center has nothing to do with how many credits you have left, there is no way WE can track that info.
    b. Update to 2.2.0 right on your customer login page
    c. Connect your interface to your new laptop, open the editor-help-license info & click the blue hp icon to resync your licenses.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"