HP Tuners Sales Support of Serial Interfaces will be discontinued on September 30, 20

[Rickys S/C Z28]

ok i just ordered my upgrade, and sent payment but im worried that you guys want get my old interface in time? what can i do, i would not have waited so long to get it sent out but i have been fighting cancer. what can i do?

[Bill@HPTuners]

i dont see it being an issue but please contact our sales manager directly at sales at hptuners.com to put your mind at ease.

[Rickys S/C Z28]

ok thanks ill send an e mail
EDIT: tryed but for some reson my outlook is being crazy? i just hope it works out,
Thanks

[Keith@HPTuners]

The only thing we need to receive by the end of tomorrow is your payment.

As long as we get your interface this week or next week, it won't be an issue.

[Rickys S/C Z28]

great thanks you should have the payment

[HA-KSA]

I made the payment few days ago, and i am from Saudi Arabia,

it would took a while for the cable to reach your destination, what is the deadline for receiving the interface.

[Keith@HPTuners]

There is no exact deadline for receiving the interface. Just mail it out this week please.

[Rickys S/C Z28]

is there any way to let me know that you got my payment?

[wadesns]

is there any way that i can get the ship to address so that I can return my interface

Thanks,
..RJ..

[Bill@HPTuners]

http://www.hptuners.com/contact.php

[bkel33]

If I buy a used serial interface from someone else, do I still qualify for an upgrade?

[BlackZJ]

If I buy a used serial interface from someone else, do I still qualify for an upgrade?

Please read Post #6 & #7. This answers your question.

- Mat

[DaddySS]

I put all my tuning stuff away last summer, jsu ypgraded my PC and went to use it and realized that I needed a USB. Reading this it sounds like I am screwed - need to buy the $649 upgrade?

[umrjmac]

There are usb to serial converters that you can use. I am not sure which models work well with HPTuners though. They're inexpensive by comparison

[DaddySS]

Thanks. Got a reply from Jay also, so thanks for the prompt response all. I got the converter cable and after squaring away the difference between USB drivers and serial to USB cable drivers I got it working.

[grayforge]

Uh Oh... I'm just a casual tuner of my own vehicles and have not checked this board in over a year. I also don't recall getting an email that my serial HPTuner setup is going to be unsupported, offering an upgrade path.

Is there still a solution to getting back on the support bandwagon without having to buy the full product all over again?

Thanks,
Russ

[Keith@HPTuners]

Two years past the announcement, 1 year past the date, I'm sorry there is not.