my latest replacement interface came with a slip of paper in it explaining why to use interfaces with battery power only - I no longer have that slip as I left it in the box when I sold that interface.
there is a sticky in the FAQ section not to use an invertor but I had issues using a 120v/12v power supply cord that I had bought ($165) based on advice found on this forum after finding out the power invertor I had been using was a no no
this slip of paper made it clear to use no other power sources other than laptop battery power while the interface is plugged into the laptop.
I have had no issues now that I use battery power only ( allthough I do wish there were an approved way to stay charging for convenience) just looking to make sure everyone else with an interface is clear on this so hopefully they can learn from my mistakes:
around $400 in repairs for 3 total interface repairs on 2 different interfaces , purchasing a power supply cord for $165 that I can no longer use , and the downtime and hassle of sending interfaces back in for repairs both the hassle for myself and for hpt
no knock on hpt here they handled my repairs professionally just trying to save members & hpt repair dept. from dealing with this if it can be prevented.
I dont recall my original standard interface I purchased aug 08 or my pro that I purchased in mar 09 having this slip in the box and reading about someone tuning plugged in today made me think I should make this post at this time.