invalid cable ID huh?

[01GPGT]

i was vary excited when the UPS driver dropped off HPT for me i loaded the cd asked for the aplication key and i entered the one i was givinen i then go out to the car to see if every thing works and it just gives me invalid cable ID error.



any idea what i did wrong?

[01GPGT]

now it says the interface can not be found even though it's pluged in and the green light is on

[davidws6]

I had the same problem and the only thing different with the HP interface was the USB cable I was using. I thought It was something to do with Windoze 7 cause this is the first Logging session I've done with 7, but NOT..

I changed back to the Original USB cable = BINGO, it works fine....

Double check your cables ...

[01GPGT]

will do also found out i forgot to install the drivers though it was automatic oops lol

i will see what happens tomarrow

[01GPGT]

ok i was able to scan my van once just to see if every thing works then when i opend up the VCM editor this poped up and now it pops up when ever i try to do any thing and locks up

[bigtyme1]

did you ever get this figured out?