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Thread: Technical Support

  1. #1

    Question Technical Support

    Hi all,

    To ensure you get the fastest possible response and visibility of any issue you have please email us at:

    support@hptuners.com

    Things we check less regularly and that are not tracked by us internally with the same rigor are:
    - PM's
    - forum threads
    - private emails

    Please use the support email as your first choice for raising a technical support issue.



    The HPTuners team.


    I count sheep in hex...

  2. #2
    HP Tuners Owner Keith@HPTuners's Avatar
    Join Date
    Sep 2002
    Location
    Chicago, IL
    Posts
    6,913
    If you have a question regarding:

    Order Status
    Shipping
    Interface Upgrades
    License Additions
    Application Key

    You should e-mail sales@hptuners.com
    We got this guy Not Sure, ...

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    26,322
    Whenever contacting customer support please follow the guidelines as described here

    http://www.hptuners.com/help/index.h...mersupport.htm

    as this will help us determine the issue quickly & with more accuracy.
    Last edited by Keith@HPTuners; 11-28-2007 at 01:19 PM.