Can't Download The Update!

[marc_w]

I can't download it either. I've actually NEVER been able to download ANY update from my home machine.

With 1.5, I get "connection reset" about 20-29% into it. With the older updates, it would 'appear' that the download would work, but what I got was an abbreviated, non-functioning .exe...

I'm on a 44-49K connection on a good day. I've been trying since maye 2pm EST today.

I always have to download updates from work, where we have whatever super-fast connections that corporations use to get out to the world.

[Keith@HPTuners]

With our 1.5 release our webserver has a slight change in the way files are sent.

When you download updates now, you should see a xx amount of bytes of 4.3MB or something.

The files on our site are indeed intact and the webserver does not terminate connections prematurely. 99% of the time its related to dialup or a specific browser type.

I'll see if I can fix this for our dialup users.

[Keith@HPTuners]

FYI, If you guys contact us.. please always include your customer ID with your e-mail. It makes things a lot easier on our end.

Thanks!

[Screamn03]

AOL DSL and it always downloads fine.

[jimmyblue]

Any of you who are hoping to get your copy emailed,
make sure you have an email provider or ISP that won't
go bouncing the 4+MB file attachment. Otherwise it's
just as futile and more work. Once the rush subsides
you will get in eventually.

If you have a friend with cable modem and a CD burner
or a USB memory stick that might be an alternative....

[brh26]

I still am unable to download the update. I am on broadband in Australia.
Email sent to Keith.

[XTrooper]

SUCCESS! I finally got the file. Thanks, Keith!

[marc_w]

Thanks for the help guys, I appreciate it.

[killer01ws6]

SUCCESS! I finally got the file. Thanks, Keith!

Bout time Noobie.... :P