i ordered 2 credits???

[slowassta]

i think i had an issue, i didnt receive any confirmation but my bank account was charged, any idea on how long it normally takes to receive them?

[MMGT1]

mine always come through quick... check if your email flagged it as spam maybe?

[slowassta]

its not even showing on my account that i ordered them,

[MMGT1]

shoot a message to support from the main page... Bill will help you out bud

[slowassta]

i did that already.

[MMGT1]

He's always on man, give him a bit and I'm sure you'll get a response from him... the guy rarely sleeps...lol

[slowassta]

i hear ya but ive been trying since 3:30pm est friday.

[planethax]

Are you using a Hotmail account?

Unfortunately it seems Hotmail blocks auto emails from HPT.

If you are using hotmail I would recommend using a different email providers, log into your HPT account and change your email address and the request latest app key again.

[Bill@HPTuners]

i hear ya but ive been trying since 3:30pm est friday.

First email that was sent to support was at 8:30pm friday

" From: Slowassta [mailto:]
Sent: Friday, October 4, 2013 8:29 PM
To: Support
Subject: credits i ordered?


i have yet to receive them. just wondering what the deal is, cause i didnt get any confirmation, but i was billed for 2 credits

my serial number is

XXXXXXXXXXXXXX"

[Bill@HPTuners]

Are you using a Hotmail account?

Unfortunately it seems Hotmail blocks auto emails from HPT.

If you are using hotmail I would recommend using a different email providers, log into your HPT account and change your email address and the request latest app key again.

From what we could tell no credits were actually ordered, nothing went through our system at least. The charges will likely drop off of his account within a few days(they didn't come from us though).