RaceRender activation codes are typically available within a couple seconds of your completed purchase, however some e-mail services may delay, misidentify as junk mail / spam, or even fail to deliver the automated e-mail. This frequently happens to users of Microsoft e-mail services (Hotmail.com, Outlook.com, Live.com, etc), and sometimes GMail users as well.

If you have purchased RaceRender, but have not received your activation code yet, please first check here: http://RaceRender.com/ThankYou.html (be sure to use the same computer and web browser as you had used for your purchase)

If that doesn't work, then your browser may no longer have the cookie that was used. In that case, please check your Spam or Junk Mail folders for the automated activation code e-mail.

If still unable to locate it, please contact us via http://RaceRender.com/Contact.html or Info@RaceRender.com