Anyone have X7F negative response errors that are not tuner locked?

[GrannySShifting]

Ive been getting these more frequently lately, updated to today version still does it, files that I have flashed before, completely intermittent. Sometimes just connecting scanner, and retrying it will magically write, after disconnecting hardware, rebooting, etc etc many times over for a half hour? Very odd, and not just one car Ive had do this

[Bill@HPTuners]

I would recommend trying a new USB cable, I believe these errors are usually caused due to connection/voltage related issues. If that doesn't fix the issue though please email support at hptuners.com, be sure to include an infolog while connected to the vehicle in question.

[GrannySShifting]

I would recommend trying a new USB cable, I believe these errors are usually caused due to connection/voltage related issues. If that doesn't fix the issue though please email support at hptuners.com, be sure to include an infolog while connected to the vehicle in question.

i have. Just took flash fine, tried to reflash again no dice sending new debug in, cant attach here

[Bill@HPTuners]

email support with the infolog while connected to the vehicle.

[snot rocket]

are we expected to purchase and try a new cable each time this happens? anything else to try? ive had this unit for 5 days and ive spent ALL of the last 2 days trying everything to write the computer with no luck. I wrote back to back 5 times, minutes apart between drives and now I'm locked out. I can still data log without issue. Ive pulled every fuse out of the fuse box and only run the fuse that powers the OBD 2 port and still no love. Battery charged 100%, tried it with the charger hooked up to the car as well...

[Bill@HPTuners]

are we expected to purchase and try a new cable each time this happens? anything else to try? ive had this unit for 5 days and ive spent ALL of the last 2 days trying everything to write the computer with no luck. I wrote back to back 5 times, minutes apart between drives and now I'm locked out. I can still data log without issue. Ive pulled every fuse out of the fuse box and only run the fuse that powers the OBD 2 port and still no love. Battery charged 100%, tried it with the charger hooked up to the car as well...

Sounds as if you should email support.