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Thread: client version not supported msg

  1. #1
    Potential Tuner
    Join Date
    Jun 2018
    Posts
    2

    client version not supported msg

    im having this msg pop up in the vcm editor after I purchased a single credit to flash a pcm on my 03 5.3 swap, but im getting this message after I try to sync my mpvi2. any idea on how I can get this sorted out guys ?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,768
    Update to the newest software version 4.4 or newer and try again.
    You can open a support ticket here https://support.hptuners.com/

  3. #3
    Potential Tuner
    Join Date
    Jun 2018
    Posts
    2
    i updated my editor to the newer version but when go to resync my mpvi2 to get my newly purchased credit it will say the same msg ( client version not supported )

  4. #4
    Tuner in Training
    Join Date
    Nov 2018
    Posts
    10
    I get the same thing. How do update to 4.4 version?

  5. #5
    Potential Tuner
    Join Date
    Oct 2019
    Posts
    1
    i am getting the same issue i am currently on version 4.4.4

  6. #6
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,768
    update to software version 4.8 or newer.
    You can open a support ticket here https://support.hptuners.com/