Results 1 to 4 of 4

Thread: New Laptop not working with interface

  1. #1
    Advanced Tuner
    Join Date
    Feb 2019
    Location
    Owensboro, KY
    Posts
    268

    New Laptop not working with interface

    Should be simple I thought, Got new laptop, downloaded and updated all software, can use software but CANNOT "see" interface. I believe I need to resync the the mvpi2?? I tried and all it says is to connect interface. Now everything works with my other laptop just not this one. Any ideas??? I opened a tickert with support but would like to solve this today thanks in advanced for any help

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,776
    Did you install the MPVI2 drivers? If not please start there.
    You can open a support ticket here https://support.hptuners.com/

  3. #3
    Advanced Tuner
    Join Date
    Feb 2019
    Location
    Owensboro, KY
    Posts
    268
    Haha that's was the first problem. I have done this now. my problem now says protocalled failed when I try to read the pcm. Also when I tried the scanner it said that it may need to be approved by hp tuner??

  4. #4
    Advanced Tuner
    Join Date
    Feb 2019
    Location
    Owensboro, KY
    Posts
    268
    I just did a resync and I'll see if that helps me.