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Thread: New Laptop not working with interface

  1. #1
    Tuner
    Join Date
    Feb 2019
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    Owensboro, KY
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    New Laptop not working with interface

    Should be simple I thought, Got new laptop, downloaded and updated all software, can use software but CANNOT "see" interface. I believe I need to resync the the mvpi2?? I tried and all it says is to connect interface. Now everything works with my other laptop just not this one. Any ideas??? I opened a tickert with support but would like to solve this today thanks in advanced for any help

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    26,322
    Did you install the MPVI2 drivers? If not please start there.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner
    Join Date
    Feb 2019
    Location
    Owensboro, KY
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    Haha that's was the first problem. I have done this now. my problem now says protocalled failed when I try to read the pcm. Also when I tried the scanner it said that it may need to be approved by hp tuner??

  4. #4
    Tuner
    Join Date
    Feb 2019
    Location
    Owensboro, KY
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    103
    I just did a resync and I'll see if that helps me.