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Thread: MPVI2 "Resync Failure Name Resolution Failure

  1. #1

    MPVI2 "Resync Failure Name Resolution Failure

    HP Tuners resync failure.JPG

    Any ideas how to fix this?

  2. #2
    Advanced Tuner
    Join Date
    Jan 2014
    Location
    Waldorf MD
    Posts
    748
    Same here. And I cant buy credits. I hope HPT didnt just bite the bullet...
    Daily Driver= 2003 BMW 330xi
    Weekend Cruiser= 2009 Pontiac G8 GT (Vararam, TSP LS3 N/A Stage 1, OBX, CTS-V converter, MagnaFlows w/ J-Pipes, 160 t-stat)
    Project Car= 1991 Chevrolet Camaro RS (LQ4 w/ Gen 4 Rods, LS3 heads, turbo...)
    Truck= 2007 Chevy Silverado 1500 LT LY5 4x4

  3. #3
    Potential Tuner
    Join Date
    Apr 2021
    Posts
    1
    Quote Originally Posted by jaydubb71 View Post
    Same here. And I cant buy credits. I hope HPT didnt just bite the bullet...
    Hopefully just server issues as my new MPV2 was just delivered two hours ago.
    Having the same issue.

  4. #4
    Advanced Tuner
    Join Date
    Jan 2014
    Location
    Waldorf MD
    Posts
    748
    Quote Originally Posted by NPSascha View Post
    Hopefully just server issues as my new MPV2 was just delivered two hours ago.
    Having the same issue.
    Well they need to hurry up at fix this because I'm with a customer NOW!
    Daily Driver= 2003 BMW 330xi
    Weekend Cruiser= 2009 Pontiac G8 GT (Vararam, TSP LS3 N/A Stage 1, OBX, CTS-V converter, MagnaFlows w/ J-Pipes, 160 t-stat)
    Project Car= 1991 Chevrolet Camaro RS (LQ4 w/ Gen 4 Rods, LS3 heads, turbo...)
    Truck= 2007 Chevy Silverado 1500 LT LY5 4x4

  5. #5
    Tuner in Training
    Join Date
    Jul 2007
    Posts
    13
    Server is down for software updates on the website as well.

    Update, website downloads back up at 3:35 PST
    Last edited by churchautotest; 04-01-2021 at 06:35 PM.

  6. #6
    Tuner
    Join Date
    Feb 2020
    Location
    Metro Detroit Area
    Posts
    192
    You'd think they would have a mirrored server they could use for redirects, while the main server was being updated and maintained......

  7. #7
    HP Tuners Owner Keith@HPTuners's Avatar
    Join Date
    Sep 2002
    Location
    Chicago, IL
    Posts
    6,331
    This was a public DNS issue, outside of our control.
    We got this guy Not Sure, ...

  8. #8
    Advanced Tuner
    Join Date
    Jan 2014
    Location
    Waldorf MD
    Posts
    748
    Quote Originally Posted by Keith@HPTuners View Post
    This was a public DNS issue, outside of our control.
    As an IT person, I kinda thought it was a DNS issue. I did some pings and traceroutes and didn't like what I saw. As an automotive enthusiast and tuner, I was frightened and afraid...
    Daily Driver= 2003 BMW 330xi
    Weekend Cruiser= 2009 Pontiac G8 GT (Vararam, TSP LS3 N/A Stage 1, OBX, CTS-V converter, MagnaFlows w/ J-Pipes, 160 t-stat)
    Project Car= 1991 Chevrolet Camaro RS (LQ4 w/ Gen 4 Rods, LS3 heads, turbo...)
    Truck= 2007 Chevy Silverado 1500 LT LY5 4x4

  9. #9
    howd you fix this, i have red host light submission invalid account says disabled under both devices cant buy credits, down since teusday evening they remoted in and grabbed a few debug files, you back enabled?

  10. #10
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    27,266
    Quote Originally Posted by dnlp_michael@yahoo.com View Post
    howd you fix this, i have red host light submission invalid account says disabled under both devices cant buy credits, down since teusday evening they remoted in and grabbed a few debug files, you back enabled?
    Not the same issue as yours.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"