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Thread: Commit failed MPVI2

  1. #1
    Senior Tuner Ben Charles's Avatar
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    Commit failed MPVI2

    Anyone ever get a Commit failed using a MPVI2???
    I seen this issue with the MPVi1 if the license slots were maxed out (been there done that)

    Surely I haven?t filled up my MPVI2?. I?ve heard it can handle over 6k licenses

    Emailed support and getting no where they asked if the tune was locked?. Naturally that?s not the case in this situation and has happened on 5 vehicles at this point?

    Bill or anyone can you help me here, losing money daily right now.
    I have sent video, Dat file, info log to support (Pete)

    Thanks for any help, Ben Charles

    Email Tunes, Bencharles_10@hotmail.com
    96 TA Blown/Stroked, 4L80E/Fab 9
    15 C7 A8 H/C 2.3 Blower/PI
    14 Gen 5 Viper
    Custom Mid Engine chassis, AKA GalBen C

  2. #2
    Senior Tuner Ben Charles's Avatar
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    I should also note, my MPVI2 worked great other then the FORD chip malfunctioned, sent it in and HP Tuners paid for shipping and fixed it for free, giving me a brand new MPVI2 and transferred my licenses. Problem is since I revived it back I’m not about to write any new tunes, I’m speculating it’s something with the MPVI2.. just waiting to hear back.

    In case anyone runs into this (could be a first) this post may help

    Email Tunes, Bencharles_10@hotmail.com
    96 TA Blown/Stroked, 4L80E/Fab 9
    15 C7 A8 H/C 2.3 Blower/PI
    14 Gen 5 Viper
    Custom Mid Engine chassis, AKA GalBen C

  3. #3
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    What is your ticket number?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    Senior Tuner Ben Charles's Avatar
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    Bill glad you chimed in!!
    19096

    Email Tunes, Bencharles_10@hotmail.com
    96 TA Blown/Stroked, 4L80E/Fab 9
    15 C7 A8 H/C 2.3 Blower/PI
    14 Gen 5 Viper
    Custom Mid Engine chassis, AKA GalBen C

  5. #5
    HP Tuners Support
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    Quote Originally Posted by Ben Charles View Post
    Bill glad you chimed in!!
    19096
    In speaking with our hardware designer he believes its due to you using old software, try updating to 4.10 or 4.11 and this should fix the issue. I'll send you an email with this information as well.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  6. #6
    Senior Tuner Ben Charles's Avatar
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    Downloaded newest Beta!! Works like a Champ. Anyone get this with a MPVI2 just download newest software

    Thanks again

    Email Tunes, Bencharles_10@hotmail.com
    96 TA Blown/Stroked, 4L80E/Fab 9
    15 C7 A8 H/C 2.3 Blower/PI
    14 Gen 5 Viper
    Custom Mid Engine chassis, AKA GalBen C

  7. #7
    Hello, new here. Just received my MPVI2 with 4 credits from Summit Racing. Very first vehicle(today) I tried to license and get this commit failed, as Ben got.

    My question for Ben, Have you had any trouble since you downloaded the BETA version?

    And my question to Bill, my support ticket number is 27219, just submitted. Would you think I need to do the same as Ben, or is it possible I could have a different issue and have you heard of any issues with the BETA version?

    Thanks for every ones time and replies
    Last edited by TRI-FIVE Trucks; 10-17-2021 at 08:52 PM.

  8. #8
    HP Tuners Support
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    Quote Originally Posted by TRI-FIVE Trucks View Post
    Hello, new here. Just received my MPVI2 with 4 credits from Summit Racing. Very first vehicle(today) I tried to license and get this commit failed, as Ben got.

    My question for Ben, Have you had any trouble since you downloaded the BETA version?

    And my question to Bill, my support ticket number is 27219, just submitted. Would you think I need to do the same as Ben, or is it possible I could have a different issue and have you heard of any issues with the BETA version?

    Thanks for every ones time and replies
    Your issue looks very different than Ben's, I will reply shortly regarding your issue.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"