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Thread: Need a return email or phone call!!!!

  1. #1
    Tuner in Training WNCSPEED's Avatar
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    Need a return email or phone call!!!!

    I have sent several emails over the past week requesting information on which software to buy for our shop....please send a reply or phone 828-890-3360. Money in hand...lol

    Thanks
    Eric

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    What specific questions do you have? I'll be more then willing to answer any questions about the product.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner in Training WNCSPEED's Avatar
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    currently we use EFILIVE for GM tuning. We have a chevy Cobalt SS in here in need of tuning...which is where your software comes in. I want to know what software I need to buy to be able to tune all the chevys...and maybe later on the dodge line.

  4. #4
    HP Tuners Support
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    Both our Standard($499) & Pro($649) interfaces Can tune the cobalt SS you speak of. And both packages will be able to tune Dodge just fine in the future as well. The Difference is just the hardware, not the editing/scanning software. The pro gives you standalone datalogging of up to 1hr 30 mins and adds 4 analog inputs & 2 outputs. Both Std & Pro come with enough credits to tune up to 4 pcm locked vehicles.

    Our credit structure allows you to add credits via the customer login page at any time.

    Our supported vehicles page http://www.hptuners.com/products/vcmsuite_vehicles.php gives you a breakdown of how many credits for each pcm locked/year-model locked/tunershop package we offer.

    We currently do not offer any I4 tunershop pricing, only year/model locks & pcm lock pricing.

    We offer support for so many chevy vehicles though it would be best to determine your market, purchase x amount of bulk credits up front & license them as you go.
    Last edited by Bill@HPTuners; 12-14-2006 at 10:58 AM.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Tuner in Training WNCSPEED's Avatar
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    do you have the ability to call me?
    828-890-3360

  6. #6
    HP Tuners Support
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    we currently don't have a phone support system, hopefully sometime next year we'll have something in place.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  7. #7
    Tuner in Training WNCSPEED's Avatar
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    so if I buy the pro system it will work for all your supported chevys...or just that model?

  8. #8
    HP Tuners Support
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    It will work on all those cars listed on the supported page

    for instance these are the vehicles I currently have on my MPVI pro that I've tuned.

    Single Vehicles:
    86YKYPK35164GR67 - Saab 9-7x (I6) 2005 - Brian
    86YKWJK542530206 - Chevy Colorado (I5) 2005 - Bob 2005
    86YHLYK340072YLY - Chevy Colorado (I5) 2004 - John 2004
    86YHNZK13314QR9F - Chevy Trailblazer (I6) 2004 - Jon 2004
    86YHUAK240711A5Y - Chevy Trailblazer (I6) 2004 - Roshan 2004
    86YLCAK5435840CL - Chevy Colorado (I4) 2005 - Steve's I4
    86YHLYK340540UDN - Chevy Colorado (I5) 2004 - John 2004
    86YLBJM143091EYU - Chevy SSR (V8) 2005 - Bard
    86YJHWK341240RZJ - Chevy Colorado (I4) 2004 - Tom mr. Pig
    86YHZMK352937DPD - Chevy Colorado (I5) 2006 - Bikeboy80
    86YNBFM0605949XL - Chevy Trailblazer (V8) 2006 - Mike TBSS
    86YKAWK542311A6J - Chevy Colorado (I5) 2005 - Renaud 05
    86YNBBK36101F7LF - Chevy Colorado (I5) 2006 - Robin 2006
    86YPNKK361988TLR - Chevy Cobalt (I4) 2007 - Josh

    Year/Models:
    GM Firebird/Camaro (V8) 1998
    GM Firebird/Camaro (V8) 1999
    GM Firebird/Camaro (V8) 2000
    GM Firebird/Camaro (V8) 2001
    GM Firebird/Camaro (V8) 2002
    GM Firebird/Camaro (V6) 1997
    GM Firebird/Camaro (V6) 2001
    Pontiac Grand Prix (V6) 1997
    Pontiac Grand Prix (V6) 1998
    Pontiac Grand Prix (V6) 1999
    Pontiac Grand Prix (V6) 2000
    Pontiac Grand Prix (V6) 2001
    Pontiac Grand Prix (V6) 2002
    Pontiac Grand Prix (V6) 2003
    Pontiac Grand Prix (V6) 2004
    Chevy S10 Pickup (V6) 2002
    GMC Sonoma (V6) 2002
    Oldsmobile Bravada (V6) 2001
    GMC Jimmy (V6) 2001
    GM Firebird/Camaro (V6) 2002
    Chevy Colorado (I5) 2004
    GMC Canyon (I5) 2004
    Chevy Colorado (I5) 2006
    GMC Canyon (I5) 2006
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  9. #9
    Tuner in Training WNCSPEED's Avatar
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    so which one would you recommend and how much are the credits

  10. #10
    HP Tuners Support
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    Quote Originally Posted by WNCSPEED
    so which one would you recommend and how much are the credits
    1-99 credits purchased at one time are $49.99 each
    100-149 credits purchased at one time are $38.99 each
    150-199 credits purchased at one time are $35.99 each
    200+ credits purchased at one time are $30.99 each

    as to which one to buy I always recommend the pro version...the standalone logging feature of over an hour of data can help tremendosly when trying to diagnose drivability issues such as a converter locking & unlocking, or missfires or what have you...just hop in the vehicle go for a drive & hit the record button...at the problem point hit the record button again & it will add a marker into the scan so that you can view where the problem was & under what circumbstances it occured which can be invaluble.

    Add to that the ability to log a wideband right into the scanner with the pro version it makes tuning your maf/ve/ifr tables as simple as using our copy/paste special feature to add or subract the fuel needed to get the tune spot on.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  11. #11
    Tuner in Training WNCSPEED's Avatar
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    just ordered it...thanks for the help

  12. #12
    HP Tuners Support
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    Glad I could be of service
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  13. #13
    Tuner in Training WNCSPEED's Avatar
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    anyway to track when the tuning software will be arriving
    Last edited by WNCSPEED; 12-19-2006 at 09:37 AM.

  14. #14
    HP Tuners Support
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    Once you receive your application Key you know it was either shipped the day prior or the day OF receiving it. All packages ship from Orlando, Fl via UPS so depending on how close or how far you are from Orlando determines how long UPS will take to get it to you.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  15. #15
    Tuner in Training WNCSPEED's Avatar
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    I ordered on Thursday, and we are about 550 miles away. Any guess on if it will arrive tommorow?

  16. #16
    HP Tuners Support
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    did you receive your application key via email? If so, when?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  17. #17
    Tuner in Training WNCSPEED's Avatar
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    not that I am aware of

  18. #18
    HP Tuners Support
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    That means it probably hasnt shipped as of yet, if you need more precise details I suggest contacting sales at hptuners dot com for up to the minute information concerning your order.

    Thanks
    Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  19. #19
    Tuner in Training WNCSPEED's Avatar
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    Thank you