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Thread: Having problems connecting to my C6

  1. 12-26-2006 #1
    xstang
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    Having problems connecting to my C6

    I attempt to connect and receive the following error message:

    The green light on the cable is lit up...

    The interface was not found or is not responding. Verify it is connected properly and that the vehicle diagognostic port has lost power.
    Last edited by xstang; 12-26-2006 at 06:08 PM.
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  2. 12-26-2006 #2
    Bill@HPTuners
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    what were you trtying to do? A read? A write? Connect with the scanner? Have you been able to connect before?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  3. 12-26-2006 #3
    xstang
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    scan... never connected before....
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  4. 12-26-2006 #4
    Bill@HPTuners
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    did you install the usb drivers?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  5. 12-26-2006 #5
    xstang
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    Quote Originally Posted by foff667
    did you install the usb drivers?
    I installed the disk..I assumed the drivers will install automatically..no?
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  6. 12-26-2006 #6
    Bill@HPTuners
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    the instructions that come with your application key tell you exactly what you need to do...but if for some reason you didn't get the memo heres the "How to install the software" portion of our help file http://www.hptuners.com/help/getting...stallation.htm which covers how to install the drivers
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  7. 12-26-2006 #7
    xstang
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    Quote Originally Posted by foff667
    the instructions that come with your application key tell you exactly what you need to do...but if for some reason you didn't get the memo heres the "How to install the software" portion of our help file http://www.hptuners.com/help/getting...stallation.htm which covers how to install the drivers
    I follow the steps... Have the CD in and before I run it I plug in the cable... I never get the promt to install drivers....
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  8. 12-26-2006 #8
    xstang
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    Think I figured it out... I need to try scanning again... thanks
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  9. 12-26-2006 #9
    Bill@HPTuners
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    cool deal let us know
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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