HP Tuners Sales Support of Serial Interfaces will be discontinued on September 30, 2009.
HP Tuners is discontinuing sales support for the HP Tuners Serial Interfaces. The serial interfaces will continue to be supported by HP Tuners VCM Suite Software Updates, however, customers will no longer be able to order hardware upgrades, license additions, operating system upgrades, or repairs effective September 30, 2009.
There are two methods to identify whether you are affected. The first is if your serial number starts with a letter, or a zero, or is under 10 digits long, you are affected. The other method is to determine if your interface has a USB connector. If your interface does NOT have a USB connector, then you are affected.
If you currently own an HP Tuners Serial Interface, it is highly recommended that you log onto
http://www.hptuners.com/customers/login.php and click upgrades to order the upgrade to the MPVI Pro prior to September 30, 2009. Then you must send in your serial interface to the address found on the upgrade page. Your MPVI Pro will ship back to you within 10 business days of receipt of your payment and your serial interface. This upgrade costs 199.00 plus applicable tax and shipping. This price is significantly reduced compared to a new MPVI Pro at $649.00 plus applicable tax and shipping. All of your existing licenses remain intact. You can also take advantage of the credit system for new licenses, which allow new vehicles to be added for less than $100.00 each. You can also add LS2, Ford, and in the future Dodge licenses. None of which can be accomplished with the serial interface.
If you currently own an HP Tuners MPVI Standard or MPVI Pro, you are unaffected by this announcement.