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Thread: cannot open scanner

  1. #1
    Senior Tuner cobaltssoverbooster's Avatar
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    cannot open scanner

    everytime i open the scanner my gauges pop up all f'd up and then i get an error message that says to send error or not send error. i of course sent an error report, but its quite an inconvenient problem as no matter what i select it autpmatically shuts the program down. is there anything i can do since i need to use my scanner tommorrow.
    attached is my config file and below is a picture of the screens i get
    2000 Ford Mustang - Top Sportsman

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Your VCM Scanner.cfg file likely got corrupted somehow.

    first send the error report.

    Then delete your vcm scanner.cfg file.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Senior Tuner cobaltssoverbooster's Avatar
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    8( i had custom histogram on every tab
    and oscope was just about the same

    this happened while changing the visual aspects of the gauges.
    2000 Ford Mustang - Top Sportsman

  4. #4
    Senior Tuner cobaltssoverbooster's Avatar
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    ok so i got my scanner back by deleting the file as stated. this time i saved two. idk what happened in that glitch but now my scanner seems to be working perfect even after adjusting all the gauges.

    thanks for the help i hope the error report helps in fixin bugs
    2000 Ford Mustang - Top Sportsman

  5. #5
    Tuner in Training
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    This also happend to me and deleting the config file fixed it for me also.
    Thanks
    Mike