I received my hardware in mid-August 2013 and have been using it without fail for a few months now. As of today it will not connect. It says:
"The interface was not found. Verify it is connected properly and that the vehicles diagnostic port has power."
I have veryified this by plugging in 2 other OBD2 devices into the port that function properly. I even installed HPTuners on a different Laptop and tried it with no luck. I think the hardware has an issue??? Is this under warranty?
Need this fixed ASAP, Thank you