So I got a brand new Toshiba with Windows 8.1 64bit and Im having a problem that I seen a lot of other people had, a lot of guys posted "FIXED" but no one posted how. I did the whole thing with downloading new drivers and unzipping to desktop, then updating drivers for MPVI. But, heres where my problem is different than what I have read here. I have no errors. And when I do find my MPVI in the device manager, I DO NOT have the little exclamation point next to it. I plug in MPVI, and computer does nothing. I find it in the device manager, channel A, and B. Right click, update drivers, browse computer, point to downloaded drivers in unzipped folder, click go.. I IMMEDIEATELY get a message that states "Windows has detected that all of your drivers are up to date".
So heres the deal. I have sent off an email to customer support. I bought this laptop 2 days ago, only got 12 more days to bring it back if I cant get HPT working. I bought this laptop solely because I bought HPT. If I cant get it working, im going to bring it back. But im running out of time. Someone, anyone please help. Im a new guy looking to try and get this figured out. It seems simple, but its driving me nuts. Its almost like the MPVI is already installed, but I cant find it anywhere, and I was never prompted to install it. HELP HELP HELP!! someone please tell me what I am doing wrong!! Any help is MUCH MUCH appreciated, Gerald.
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