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Thread: Data disappears when I stop scanning to save it

  1. #1
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    Data disappears when I stop scanning to save it

    I'm having an issue that started today with a histogram I have for logging KR on my 2001 Blazer. I set it up over the weekend and it worked fine the first scan. Today I realized that it was averaging the deg's of knock retard so I changed it to record max deg. Now it shows the data until I stop scanning to do a "save as" . As soon as I touch the "stop scanning" tab the data disappears. Anyone have any ideas.

    Ken

  2. #2
    HP Tuners Owner Keith@HPTuners's Avatar
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    Some of the graph options only work during live scanning, and do not work during playback.
    We got this guy Not Sure, ...

  3. #3
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    Here is my suite info if needed

    1/31/2017 6:32:56 PM
    VCM Suite Product: VCM Editor 3.4.056

    Operating System: Windows 10 (build 14393)
    Microsoft .NET: 4.0.30319.42000
    CPU: Intel(R) Celeron(R) CPU 900 @ 2.20GHz
    Available Memory: 2,005 MB


    Device ID:
    Application Key:
    Available Credits: GM 0/12, Ford 0/0, Dodge 0/0
    Available License Slots: 402/409

    [Specific Vehicle]
    1998 Chevrolet Blazer (6 cyl), 86CFFN##80894FUL, (GM: 2)
    1998 Chevrolet Blazer (6 cyl), 86CFFN??80894FUL, [1998 Bazer ], (GM: 2)
    2001 Chevrolet Blazer (6 cyl), 1EB087JC0250, (GM: 2)
    2001 GMC Yukon (8 cyl), 040111590209, [1963 Nova], (GM: 2)
    2003 Chevrolet Silverado (8 cyl) 4.8 5.3 6.0 8.1, 2CC17TXQ2270, [2003 2500HD], (GM: 2)
    2004 GMC Sierra (8 cyl) 4.8 5.3 6.0 8.1, 0LA07YX63258, [2004 GMC ], (GM: 2)


    ID:
    Hardware: 0121
    Firmware: 0120
    PartNumber: 0000006220
    BuildDate: 10/2/2008 12:00:00 AM
    InterfaceOnTime: 00:00:08.7150000
    ROM: 00 3F 00 82 00 01 00 FC FF
    Config: 00 88 00 00 00 00
    System Info: A2 00 00 00
    Comm Errors: 00 00 00 00 00
    SPI Info: 20 15 A5 5A 4E 41 00 00
    VehicleConnectedTime: 00:00:08.7800000
    DetectedProtocols: None


    Unable to detect the vehicles diagnostics protocol

  4. #4
    Tuner
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    It drops the data whether I'm viewing average or max. It did work fine initially when it was viewing average but now it loses the data either way.

  5. #5
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    I just noticed something else that when I drag the mouse on the graph. Data will show in the corresponding block and blocks around it in the histogram and disappear from the blocks in the histogram where the mouse had been on the graph.

  6. #6
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    Post a log/layout
    Post a log and tune if you want help

    VCM Suite V3+ GETTING STARTED THREADS / HOW TO's

    Tuner by night
    CPX Tuning
    2005 Corvette, M6
    ECS 1500 Supercharger
    AlkyControl Meth, Monster LT1-S Twin, NT05R's
    ID1000's, 220/240, .598/.598, 118 from Cam Motion

    2007 Escalade, A6
    Stock

  7. #7
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    How do I post a log in this section? I looked for a sticky but I can not find anything on how to do it. Sorry for my ignorance.

    Ken

  8. #8
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    If you click on "go advanced" there's an option for managing attachments, you'll add them on that screen

  9. #9
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    Thanks I have not uploaded a file but a couple times and forgot how its done. I'll add the file when I get home this afternoon.

  10. #10
    Tuner
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    2001 Blazer EGR Timing Scan a 1-31-17.hpl2001 Blazer disabled EGR 2-1-17.hpl

    Hear are the logs that I'm having the issue with.

  11. #11
    Tuner
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    Any word on what might be a fix on my issue.

  12. #12
    Tuner
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    Should I contact tech support directly or is someone looking at this?

  13. #13
    Tuner
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    Could someone let me know if they are working on this or should I contact Tech support

  14. #14
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    Contact support