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Thread: Potential new customer.

  1. #1
    Potential Tuner
    Join Date
    May 2019
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    Potential new customer.

    Its crazy that hptuners is so hard to contact. Multiple emails with no response. Seems arrogant to not provide any form of phone support. I understand that its the best thing going for what I need. If there was different option I would defiantly use it just based on the service I revived so far. I feel that HPtuners doesn't want me as a customer.


    Anyways lets try again.

    Is my wideban supported by hptuners pro? AEM 30-4110

    Is HPtuners affiliated with hptunersschool? They seem a little scammy to me. Nice tho. I was gonna buy a package with HPtunersPro and the beginner/advanced lessons. Each come with 1 year of support however if you buy them together you only get 1 year support total at no discount. So you pay for the service but you dont get it lol. I found this scammy.

    Can I reset or unlock my tune on a 2000 ls1 camaro SS? The tune was done 10-12 years ago and its locked. The tuners is not available.


    Thanks?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    What is your ticket number?
    You can open a support ticket here https://support.hptuners.com/

  3. #3
    Potential Tuner
    Join Date
    May 2019
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    8
    172115


    Can you answer my questions? I feel like you could have pretty easily just now.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    You should be able to use any wideband with a 0-5v analog output

    We do sell the tuning school at home packages

    If your ecm was previously tunerlocked you would need a new ecm that is not tunerlocked.
    You can open a support ticket here https://support.hptuners.com/

  5. #5
    Potential Tuner
    Join Date
    May 2019
    Posts
    8
    Thanks Bill!

  6. #6
    Potential Tuner
    Join Date
    May 2019
    Posts
    8
    Whom do I speak with about my buying options?

    I need HPTuners Pro for my 2000 camaro.

  7. #7
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    You can purchase the MPVI2 with pro feature set and credits right on our products page https://www.hptuners.com/mpvi2/
    You can open a support ticket here https://support.hptuners.com/