I attempt to connect and receive the following error message:
The green light on the cable is lit up...
The interface was not found or is not responding. Verify it is connected properly and that the vehicle diagognostic port has lost power.
I attempt to connect and receive the following error message:
The green light on the cable is lit up...
The interface was not found or is not responding. Verify it is connected properly and that the vehicle diagognostic port has lost power.
Last edited by xstang; 12-26-2006 at 06:08 PM.
what were you trtying to do? A read? A write? Connect with the scanner? Have you been able to connect before?
You can open a support ticket here https://support.hptuners.com/
scan... never connected before....
did you install the usb drivers?
You can open a support ticket here https://support.hptuners.com/
I installed the disk..I assumed the drivers will install automatically..no?Originally Posted by foff667
the instructions that come with your application key tell you exactly what you need to do...but if for some reason you didn't get the memo heres the "How to install the software" portion of our help file http://www.hptuners.com/help/getting...stallation.htm which covers how to install the drivers
You can open a support ticket here https://support.hptuners.com/
I follow the steps... Have the CD in and before I run it I plug in the cable... I never get the promt to install drivers....the instructions that come with your application key tell you exactly what you need to do...but if for some reason you didn't get the memo heres the "How to install the software" portion of our help file http://www.hptuners.com/help/getting...stallation.htm which covers how to install the drivers
Think I figured it out... I need to try scanning again... thanks
cool deal let us know
You can open a support ticket here https://support.hptuners.com/
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