SUPPPORT HELP ME!!! Accidently ran "Write/Vin/TunerLock/Vats" and can't undo this?

[jeffstar]

I was just throwing an update on and clicked the wrong menu option.

Now, I can't get into my PCM. What do I do??

Please help (yes I'm a dumb ass)

[Keith@HPTuners]

Post the hpt file that was originally in the vehicle before you did this, and then the hpt file that you used to write vin/vats/tunerlock.

[jeffstar]

Post the hpt file that was originally in the vehicle before you did this, and then the hpt file that you used to write vin/vats/tunerlock.

Ok, I KNOW I was running '1-1_SDOL_VERTT_lunchversion_3.hpt' originally.

I'm 95% sure I overwrote with '1-2-rtVE_V2_maftune.hpt' because I meant to do a write ENTIRE to change the OS type.

But I've included `1-1_SDOL_VERTT_v4.hpt ' in case I was wrong and used this file but it's a 5% chance I did.

Sorry I'm not sure, was switching between OS's and trying to get this thing in the ball park.

Thanks for responding and taking care of me. Great customer service, couldn't ask for much more guys!

[Keith@HPTuners]

Oh man.. this is a worst case scenario, hate to say it..

Should be able to get an update for you to try though next week.

[jeffstar]

Oh man.. this is a worst case scenario, hate to say it..

Should be able to get an update for you to try though next week.

Are you serious? Wow, why is this so bad? I'm totally confused I figured this was a minor issue.....

I am sorta in the Lions den but do you guys plan on maybe making that drop down a little more idiot proof for guys like me

I was just kinda, moving along and boom. Screwed it up.

Well let me know if you can help me sooner PLEASE , obviously I want to drive me car

[Keith@HPTuners]

Ya, I added a note to add some more protection to prevent against this.

You are letting it retry on the unlock process right? Key on, then wait 15 seconds, then try to write. If it doesn't pass on the second try, you're gonna have to wait.

Basically what you did was change the locking algo from 1bar SD to 1bar MAF, but left your 1bar SD cal in the PCM... thus the software sees 1bar SD and expects to use the 1bar SD algo, not 1bar MAF.

[jeffstar]

Ya, I added a note to add some more protection to prevent against this.

You are letting it retry on the unlock process right? Key on, then wait 15 seconds, then try to write. If it doesn't pass on the second try, you're gonna have to wait.

Basically what you did was change the locking algo from 1bar SD to 1bar MAF, but left your 1bar SD cal in the PCM... thus the software sees 1bar SD and expects to use the 1bar SD algo, not 1bar MAF.

Must be what I did then (wrote the MAF tune hpt file) as I can't get it to connect all it will do is scan. Man this blows. Yeah, that feature may need to be moved away from write entire or something maybe an extra pop up box to verify you know you're about to screw yourself

Well if somebody can help me sooner I'd love to know. Mind e-mailing me the solution when it's avaliable. [email protected]?

1 week for sure then?

[Keith@HPTuners]

I will not be able to look at the problem until monday.. I'll have to duplicate it on my bench..

You are going to need a special build to fix that problem.

[jeffstar]

I will not be able to look at the problem until monday.. I'll have to duplicate it on my bench..

You are going to need a special build to fix that problem.

Well things could be worse I suppose. I guess it will give me plenty of time to focus on other projects Let me know when I'm unscrewed.

[Keith@HPTuners]

You're in luck, check your PM's.

[jeffstar]

Wow, thank Ken. I appreciate you working on this for me.

[Keith@HPTuners]

Its Keith btw.

[xonelith]

Now that's customer support!!!!!!!!!!

[jeffstar]

Its Keith btw.

Sorry Keith! I had JUST got back from the hospital as I had an Endoscopy today to check out my tummy. I was heavily sedated. lol I really shouldn't have worked on my car but I didn't screw anything up this time. Yes you fixed my problem. Thanks man!

I'm VERY glad I picked HPtuners over the others now

[WS6FirebirdTA00]

I'm VERY glad I picked HPtuners over the others now

[Dirty Howie]

Great lesson to be learned by us beginners.

And obviously awsome support


DH

[jeffstar]

Great lesson to be learned by us beginners.

And obviously awsome support


DH

Most places would have probably told me to buy a new PCM for sure.

Thanks HPTuners!

[gman4dx266]

This is one of those threads that needs an



Gah, I have too much time on my hands.