I open up the latest version of Editor, and connect to my vehicle, when I click Gather Info, it gets the make and model, then I click read vehicle, and where the "hardware" drop down is, its blank, and beside it it says "skipped" and then takes about 2 seconds to "read" the vehicle... I know when it works correctly it takes 2+ min to read the vehicle. This is now the second Ford that Ive had the issue with, support has only suggested downloading and installing the latest software version which I've already done. Any help is appreciated.